Shipping policy

Last updated: 03/07/2025

Order Processing

Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays are processed the next business day.

Shipping Times

Standard delivery times vary by location:

• United States: 3–7 business days

• International (if offered): 7–21 business days

Delivery delays may occur due to carrier issues or high order volume.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive an email with a tracking number. Tracking updates may take up to 24 hours to appear.

Wrong Address or Delivery Issues

Customers are responsible for providing accurate shipping information.
EUNO is not responsible for lost packages due to incorrect addresses.

If your order shows as delivered but cannot be located, contact the carrier first. If additional assistance is needed, email support@eunolabs.com

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, contact us within 7 days. We may request photos of damage for verification.

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